FAQ

1. Company Address and Service Coverage  

We are located in Hangzhou, Zhejiang, China, with partner companies and showrooms in Central Asia, Europe, and Malaysia, serving global clients.  

2. Services Offered  

We provide one-stop procurement services, including product information, quotes, logistics integration, and quality control.  

3. Why Choose Us?  

We solve all procurement challenges, offering an efficient, fast, and reliable procurement experience, optimizing your procurement path.  

4. Differences from Alibaba  

We offer customized solutions, support bulk orders, and have a multilingual team for business negotiations, ensuring the most suitable products and quotes for you.  

5. Collaboration with Individual Buyers  

We accept individual buyers, offering flexible payment and logistics solutions.  

6. Product Invoices and Documents  

We sign legal sales contracts with factories, providing proforma invoices, sales contracts, and commercial quotes, ensuring document compliance.  

7. Placing Orders and Contact Information  

Fill out the buyer form or contact our official email to place an order.  

8. Products Available for Purchase  

We offer almost all products, including small parts, large machinery, toys, and general merchandise.  

9. Minimum Order Quantity  

We flexibly meet your needs, supporting small custom orders or small-batch samples.  

10. Product Delivery Timeion?

Non-custom products are delivered within 15-30 days; custom products depend on production time.  

11. Multi-Product Inquiries  

We support multi-product inquiries and provide integrated quotes and logistics solutions.  

12. Returns and Warranties  

We offer 3 months to 1 year of quality assurance, assisting with after-sales issues.

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Providing one-stop foreign trade solutions for global clients. Located in Hangzhou, specializing in quality Chinese products.

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